Making the transition to a fully remote workforce virtually overnight has proven challenging for many businesses, including those who already have the majority of their services running in the cloud. You now have workers who are using their at-home devices to access critical company resources on networks you can’t control. Additional challenges need to be addressed, such as onboarding new hires virtually and securing access to video conferencing tools, like Zoom.
Hear from OneLogin customer, Shams Mansoor, Senior IT Manager at Evernote, on how his team prepared for the transition and what processes they successfully put in place to improve help desk support, the onboarding experience for new hires, and more.