When you're successful, we’re successful
World Class Customer Success Managers To Help You Every Step of the Way
OneLogin’s Customer Success team helps you maximize your investment in OneLogin.
Create a secure, compliant enterprise
Lower IT costs
Increase IT productivity
To ensure this, OneLogin Customer Success provides an array of essential services including world-class implementation expertise, personal customer success advocates, 24/7 technical assistance, a content-rich help center and on-going education events.
Customer Account Reviews
OneLogin Deployments are reviewed, including current plan overview, and future Identity and Access Management initiatives related to OneLogin. As well as usage rates, including monthly active users, monthly authentication attempts, and top applications used. OneLogin managers help ensure adoption of all key services related to OneLogin.
Account Health and Success
Review and strategize customer goals related to Identity and Access Management in in depth strategy sessions. Regular health checks to consult and advise customers to ensure all customer goals are continuously met. Align best practices tips and tricks to ensure end user access and enforcement of security controls are streamlined
Innovation
Review the OneLogin product roadmap for the upcoming quarter, new feature enhancements and product releases. Learn how they can be utilized to meet Customer’s IAM goals and initiatives.Be the first to try out new OneLogin releases and provide actionable feedback for the OneLogin Product Team