Password reset requests can put a serious dent in your IT department’s budget and time. But you can’t cut corners when it comes to security. So, how do you ensure secure access, a good user experience, and stay cost effective?
When users experience delays resetting passwords, they lose valuable work time. When you require them to use a separate password for every website and app, they’re likely to choose less secure passwords. So, how do you balance usability with security?
helpdesk cost of password reset: Forrester Research
reduction in help desk tickets
app connectors